FAQs | Using Equifax’s The Work Number®

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Valued payroll customers of Beene Garter, A Doeren Mayhew Firm, are eligible to receive The Work Number® from Equifax to automate income and employment verifications for employees.

 

About The Work Number®

The Work Number® is a service available 24 hours a day that provides your employees with an automated process to handle employment and income verifications. It allows employees to have their employment and income verified within a matter of minutes. This fast, secure service is used for mortgage applications, reference checks, loan applications, apartment leases, government aid or most other applications that require proof of employment. It is quick, convenient and best of all, it’s easy and complimentary to you and your employees.

 

How It Works

Automated verification helps streamline the transfer of information between employers and verifiers, ultimately benefiting the employee by creating an accelerated decision process:

The Work Number

Frequently Asked Questions

Please click on the following titles to expand each section and view our answers to frequently asked questions.

Requested Information Types

What type of information is provided?
Data from your payroll files allows The Work Number® to provide information such as the below to verifiers:

  • Name
  • Most recent hire date
  • Termination date (if no longer employed)
  • Total time employed
  • Job title
  • Rate of Pay
  • Gross earnings for current year to date, including base pay, overtime, and special compensation.

Request Verifications

How can you ensure verification requests are legitimate?
The Work Number® is governed by the Fair Credit Reporting Act, which helps ensure verifiers have a valid reason to obtain employment information and employees can see who has requested their information and can dispute information that may be incorrect?

Who is considered a verifier?
All verifiers are required to complete a credentialing process prior to gaining access to employee information and provide permissible purpose for the verification. The network of over 375,000 credentialed verifiers utilizing The Work Number® includes, but is not limited to mortgage/auto lenders, property managers, credit card issuers, pre-employment screeners, and social service agencies.

Privacy & Security

What security measures are taken to protect our employees’ information?
The Work Number® uses stringent security standards to help protect employee information including data encryption, physical security controls, and user identity verification.

Additional Questions

I have questions. Who do I contact?
Please use the contact form below or reach out directly to our payroll customer support team at 616.235.5200.

Automate Your Employee Verifications

Start taking advantage of this complimentary offering.  Complete this quick form to automate your employee verification process today!

If you still have questions about Equifax’s The Work Number®, please contact us via the form below.

Originally published 08/25/22.