Health and safety are our top priorities.
At Beene Garter, our clients and employees are our number one priority – and their health and safety are no exceptions. We’re closely monitoring this pandemic and following recommendations issued by health officials and government agencies. We’re closely following MIOSHA’s COVID-19 Emergency Rules which state employers must prohibit in-person work for employees if the work can be completed remotely.
While our physical office remains closed, business operations continue as normal.
We’re continuing to operate during standard business hours from 8 a.m. to 5 p.m., Monday through Friday. All staff members are working remotely. It’s our goal to continue providing accounting services with minimal interruption.
Additionally, we’re monitoring IRS and government communications regarding any and all relief for businesses and individuals. Please visit our blog for the latest coronavirus news and proposed legislation.
We’ll continue to update this page as new information becomes available.
I’d like to receive invoices via email. How do I do that?
Please email our finance team at firstname.lastname@example.org to request email invoices.
Am I on Beene Garter's email list?
If you’re a Beene Garter client, you’re probably on our list. We recommend checking your spam or trash folders if you haven’t seen any emails from us recently.
Or, check with your IT department to see if your company’s server blocked any emails from Beene Garter. If so, ask your IT department to whitelist our email domain (beenegarter.com) and the email address email@example.com. We’re doing our best to communicate with everyone, but may need your help to ensure deliverability!
If you think you may have opted out of our emails, fill out this form to resubscribe!
How can I send documents to Beene Garter?
We’re no longer accepting paper documents. We can’t guarantee receipt of any documents sent via mail or fax due to the closure of our physical office. You can either upload documents to your client portal or ask us for a secure link that allows you to send your files safely.
We kindly ask you to send your files electronically and in a PDF format. However, we understand you may have limited resources during this time and will work with you on how to best submit your information.
If you’re a payroll client and need to transfer sensitive payroll files, please ask a member of our payroll team to initiate a Mimecast Request for Large Files. Mimecast, our email security program, will give you a secure link to send files to us.
DO NOT directly email us copies of your tax documents or any documents that contain sensitive data. This puts your confidential, private information at risk.
How do I access my client portal?
Once logged into your Client Portal, you can drag and drop or browse for files in the Upload box. The Upload box is located on your home screen and reads “Drag documents here to upload or browse.”
We’ll receive notifications each time you upload a file. If you have questions about accessing or using your portal, please contact us at firstname.lastname@example.org or 616.235.5200.
How will I receive my completed tax return and related items?
You’ll receive your tax return and related items electronically, either via SafeSend Returns or the online client portal. We’ll notify you when your return is complete and let you know where you can access it.
I’m a payroll client. Can I still get paper checks from Beene Garter?
At this time, we can’t honor paper check requests unless absolutely necessary. And, if the status of coronavirus in Michigan worsens, we won’t be able to guarantee any paper checks.
Please have your employees set up direct deposit and verify their banking information is up-to-date. You can request a Direct Deposit Authorization Form and further assistance from Christy Greyzck at email@example.com.
How will coronavirus affect my business?
As the world responds to this disease and takes precautions to slow its spread, you and your business will likely be affected. We invite you to visit our News & Insights page to read our blog posts on various coronavirus relief programs, grants, and tax law changes.
If you still have questions for us, please ask.